Terms of service

By accessing or using our Services, you agree to comply with these Terms and all applicable laws. If you do not agree, please do not use our Services.

1. Overview

Zida Noire is a UAE-based jewellery brand offering non-tarnish stainless-steel and 18K gold-plated pieces. Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services to you.

2. Eligibility

By using our Services, you represent that you are at least the age of majority in your country of residence or have obtained consent from a parent or guardian. You agree to provide accurate, current, and complete information at all times.

3. Use of Our Services

You agree not to use our Services:

  • For any unlawful or fraudulent purpose;

  • To violate any international, federal, or local regulations;

  • To transmit viruses or malicious code;

  • To interfere with or disrupt the operation of the website;

  • To copy, reproduce, or resell any part of the Services without written consent.

We reserve the right to refuse service or cancel orders if we suspect misuse or violation of these Terms.

4. Products and Pricing

All products and prices are listed in AED (United Arab Emirates Dirhams) unless otherwise stated. Prices and product availability may change at any time without notice.

We make every effort to display product details and colors accurately, but variations may occur due to lighting or screen differences.

We reserve the right to limit sales of our products to certain customers, regions, or quantities.

5. Orders and Payments

When you place an order, you agree to provide valid payment and accurate billing and shipping details.

Payments are processed securely through Shopify Payments and approved third-party gateways. We are not responsible for any transaction errors caused by your bank or payment provider.

We reserve the right to refuse or cancel any order, particularly in cases of suspected fraud or errors in product information.

6. Shipping and Delivery

Orders are shipped according to our Shipping Policy. Delivery times are estimates and may vary based on location and courier performance.

Zida Noire is not responsible for delays or losses caused by incorrect shipping information provided by the customer or by courier issues beyond our control.

7. Returns and Refunds

Please review our Return & Refund Policy for full details on returns, exchanges, and refund eligibility.
We only accept returns for defective or incorrect items, subject to our return conditions.

8. Accuracy of Information

We strive to ensure that information on our website is accurate and complete. However, occasional typographical errors or inaccuracies may occur.
We reserve the right to correct such errors and update information at any time without prior notice.

9. Intellectual Property

All text, graphics, product images, logos, and digital content on this website are the exclusive property of Zida Noire or its licensors.

You may not reproduce, modify, distribute, or use any part of the site’s content without our written permission.

10. Third-Party Links

Our Services may contain links to third-party websites or tools not operated by us. We are not responsible for the content, policies, or practices of these external websites. Use them at your own discretion.

11. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.
By using our Services, you consent to the collection and use of information as described therein.

12. Limitation of Liability

To the fullest extent permitted by law, Zida Noire, its owners, employees, and affiliates shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

  • Your use or inability to use our Services;

  • Errors, inaccuracies, or omissions on the website;

  • Unauthorized access to your data;

  • Any losses resulting from product use or misuse.

Our total liability will not exceed the amount paid for the specific product involved in the claim.

13. Indemnification

You agree to indemnify and hold harmless Zida Noire and its affiliates from any claims, damages, or expenses resulting from your breach of these Terms or violation of any law or third-party rights.

14. Termination

We may terminate or suspend your access to our Services at any time without prior notice if we believe you have violated these Terms or engaged in fraudulent activity.

15. Governing Law

These Terms are governed by the laws of the United Arab Emirates.
Any disputes shall be resolved exclusively in the courts of Abu Dhabi, UAE.

16. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted here with an updated “Last Updated” date.
Your continued use of our Services after such updates constitutes acceptance of the revised Terms.

17. Contact Information

For questions about these Terms or any related matters, contact us at:

📧 zidanoire@gmail.com
📍 Abu Dhabi, United Arab Emirates